Delivery

Problems or Questions? 
Call: +44 (0)1224 620 944
Email: sales@qualitectools.com
(9am to 5pm, Monday to Friday)

Delivery Pricing

All delivery prices are exclusive of VAT. Delivery price is automatically calculated at the checkout based on the delivery postcode and weight of the items ordered. The delivery zone map can be found at the bottom of this page.

 

Zone 1 - UK Mainland (Next Working Day Delivery Service)

Orders £250 and over Free Delivery (Up to 25kg)

0 - 25kg: £10.00

25 - 99kg: £23.00

Over 99kg: Call for Pricing


Zone 2  - Highlands and Islands (2 - 3 Working Day Delivery Service)

Orders £500 and over Free Delivery (Up to 25kg)

0 - 10kg: £15.00

10 - 99kg: £15.00 plus £0.40 per kg over 10kg

Over 99kg: Call for Pricing

 

Zones 3 & 4 or International, please call for delivery costs

Saturday and timed deliveries available upon request, please contact us for more information on +44 (0)1224 620 944 or sales@qualitectools.com.

 

Call for Pricing

Use the call for pricing button at the checkout to obtain a basket reference. Call us on +44 (0)1224 620 944 between 9am and 5pm, Monday to Friday for a delivery price to your requested location. We will add the delivery to your order and you can complete the checkout online.

 

Same Day Despatch

Stock orders received before 2:00pm Monday to Friday are generally despatched that day. Requesting delivery to an address different to the billing address may delay your order from being despatched the same day.

 

Delivery Times

Zone 1 deliverys are usually sent via a next working day service. Zone 2 deliverys are usually sent on via a 2 - 3 working day service. For Zones 3 & 4 or International delivery, service can be confirmed at the time of order.

 

Despatch Notification

You will be informed via email when your order has been despatched. If available a courier tracking reference for your order will be supplied.

 

Collection from Store (Aberdeen)

Stock orders received before 2.00pm Monday to Friday are generally available for collection that day. You will be notified once your order is ready. If you have paid using a debit or credit card you must take the payment card used and also a copy of your order for security purposes. If you paid via PayPal you will also need to provide a valid ID.

 

Free Delivery

Zone 1 - UK Mainland
All orders over £250 excluding VAT and under 25kg in weight are delivered free of charge. 

Zone 2 - Highlands and Islands
All orders over £500 excluding VAT and under 25kg in weight are delivered free of charge.

 

General Information

All deliveries must be signed for, and will not be left unattended. Deliveries are usually made during normal working hours. If you need to make any special arrangements with us for your delivery please contact us with your order number immediately after placing your order. Deliveries must be checked immediately upon receipt. If any damage is evident, please either sign for the delivery as 'damaged', marking the Carrier's receipt accordingly, or do not accept the delivery. Any damage or missing items must be reported within 24 hours of receipt to the returns department, including photos of the damaged goods where appropriate.

 

Oversize and Heavy Products

Some heavier, bulkier, or hazardous items may also incur a shipping surcharge, we will inform you of the surcharge before we take payment for your order.

 

Stock Indications

Stock levels on our website are updated hourly. They may not represent the exact stock level at the time of your order. You will be contacted should any item on your order be subsequently unavailable

 

Delivery Zones